ICT (Information Communication and Technology) is a highly dynamic sector, therefore, ICT change management is an ongoing challenge to modern organisations. Students will investigate change management and how to effectively mitigate risks. The content includes ICT change management process, ICT change plan, ICT change recording and documentation, ICT change automation, and risk mitigation.
Unit details
Location:
Study level:
Undergraduate
Credit points:
12
Unit code:
NIT2271
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Learning Outcomes
| 1. | Analyse key factors involved in ICT change management; | ||
| 2. | Plan and develop ICT change management strategies and skills; and | ||
| 3. | Assess risks and develop risk mitigation plans. |
Assessment
| Assessment type | Description | Grade |
|---|---|---|
| Test | Two tests (20% each, scenario based tests) | 40% |
| Report | Group Change Management Report | 40% |
| Other | Contributions to group discussions | 20% |
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