When you first arrive in Melbourne as an international student visa holder who will study at VU Melbourne, we can welcome you at the airport and take you to your accommodation.
You must apply for airport reception at least 5 days before you arrive in Melbourne. It is a free service.
We've partnered with Togoto to provide you with our airport reception service.
There are some important things you need to consider before you book our airport reception service:
Only VU international students with a student visa (subclass 500) are eligible for this service. Each VU student must submit their own airport reception booking request.
Additional passengers (e.g. family members) will need to pay AUD$40 (Australian dollars) per person. This fee needs to be paid in cash to the driver. Additional passengers will be taken to the student's accommodation.
A maximum of two additional passengers is allowed. There is also a maximum of 1 large suitcase per additional passenger.
There is a maximum baggage limit of 40kg:
No bikes, surfboards, golf equipment, musical instruments or other large items are allowed.
If you have more than this baggage allowance, you cannot use VU’s airport reception.
You must apply for airport reception at least five days before you arrive in Melbourne.
Not eligible for VU's airport reception? You can explore alternative transportation options to your accommodation.
Visit the following websites for more information:
Important: Mobile phones, cameras, video cameras and recording devices must not be used in Australian Customs and Border Protection Service-controlled areas.
The instructions for international arrivals are different to domestic arrivals. Please read the correct instructions for your flight:
As you leave the Customs area, turn right and walk towards the Vodafone mobile phone store. It is a red shop.
Our driver will be in front of the shop holding a yellow and green sign. It will say "TOGOTO AUSTRALIA OVERSEAS STUDENTS".
You must find your driver and introduce yourself before you do anything else!
If you arrive on a domestic flight, you will find the driver at the luggage carousel/collection area for your flight.
Our driver will be in front of the shop holding a yellow and green sign. It will say "TOGOTO AUSTRALIA OVERSEAS STUDENTS".
You must find your driver and introduce yourself before you do anything else!
If you arrive on a domestic flight, you will find the driver at the luggage carousel/collection area for your flight.
Our driver will be in front of the shop holding a yellow and green sign. It will say "TOGOTO AUSTRALIA OVERSEAS STUDENTS".
You must find your driver and introduce yourself before you do anything else!
When arriving at the airport, your driver will hold a sign that says "TOGOTO AUSTRALIA OVERSEAS STUDENTS".
If there are changes before your flight leaves, you must email togoto@togoto.com.au with the new information.
If there are changes while you are travelling, you must phone, text or WhatsApp message Togoto on +61 409 503 646. For example:
If you wish to cancel your airport reception booking, you must email togoto@togoto.com.au at least 24 hours before your arrival time.
