This includes verbal, non-verbal and written communication. Examples include:
- Verbal communication in English to a standard that allows fluid, clear, and comprehensible two-way discussions
- Ability to recognise, interpret and respond to non-verbal cues, to communicate with congruent and respectful non-verbal behaviour, and to be sensitive to individual and/or cultural variations in non-verbal communication
- Ability to produce English text to the expected standard (NB: This is a skill that may be developed throughout a course, and should be identified as such in any inherent requirements statement)
Verbal communication
Inherent requirement
Verbal communication in English to a standard that allows fluid, clear, and comprehensible two-way discussions for patient care, tailored to the local English-speaking audiences.
Rationale
Effective verbal communication, in English, with patients and university and clinical staff is required for effective learning and to provide safe and effective delivery of care/practice.
Examples
- Verbal communication in English to a standard that allows fluid, clear, and comprehensible two-way discussion
- Participating in class discussions and practicing verbal communication skills during practical classes and high-fidelity simulation
- Establishing rapport with patients during paramedic practice and responding appropriately to requests from patients, supervisors and other health professionals in the clinical setting
- Convey spoken messages accurately and effectively in a professional/clinical situation;
- Understand and respond to verbal communication accurately and appropriately in a time-constrained environment
- Build rapport with a patient to encourage full disclosure of symptoms;
- Present information to, and engage in developing discussions with, a wide audience, including academic and professional/clinical presentations.
- Responding appropriately to requests from patients, supervisors and other health professionals in the clinical setting
- Conveying complex clinical information and concepts to patients and their families
Non-verbal communication
Inherent requirement
Non-verbal communication skills that enable respectful communication with others to meet patient care needs.
Rationale
The ability to recognise, interpret and respond to non-verbal cues, to communicate with congruent and respectful non-verbal behaviour, and to be sensitive to individual and/or cultural variations in non-verbal communication is essential for safe and effective care.
Examples
- Recognising and responding appropriately to cues and activities in the university environment
- Recognise cues in a patient’s facial expression, appearance, behaviour, posture, or movement and responding appropriately
- Deliver information to a distressed patient incorporating non-verbal behaviour that matches the nature of the information
Written communication
Inherent requirement
Ability to produce English text to a standard that provides clear and professional-level communication for patient care, with language usage and style tailored to the targeted recipients.
Rationale
Effective communication in English text is required to demonstrate applied skills in academic writing conventions and in sustained and organised academic argument and provide safe and effective delivery of care/practice.
Examples
- Communicate complex academic and clinical perspectives in writing.
- Summarise and appropriately reference a range of literature in written assignments.
- Use precise and appropriate language to contribute to both handwritten and electronic medical records in a time-constrained environment.