Verbal communication
Inherent requirement
Verbal communication in English to a standard that allows fluid, clear, and comprehensible two-way discussions for patient care, tailored to the local English-speaking audiences.
Rationale
Effective verbal communication, in English, with patients and university and clinical staff is required for effective learning and to provide safe and effective delivery of care/practice.
Examples
- Providing clear verbal instructions to coach client through physical assessments and exercise delivery
- Establishing rapport, and evoking information meaningful to the clients treatment through verbal communication with clients during sessions
- Comprehending verbal communication and responding appropriately to both health professionals and non-health professionals
- Communicate respectfully and empathically, being mindful of clients' individual circumstances.
Non-verbal communication
Inherent requirement
Non-verbal communication skills that enable respectful communication with others to meet patient care needs.
Rationale
The ability to recognise, interpret and respond to non-verbal cues, to communicate with congruent and respectful non-verbal behaviour, and to be sensitive to individual and/or cultural variations in non-verbal communication is essential for safe and effective care.
Examples
- Recognising cues in a client’s facial expression, appearance, behaviour, posture, or movement
- Empathetically communicating with clients, incorporating non-verbal behaviour that matches the nature of the information
- Consider and reflect on positioning, use of touch, and body language when coaching or delivering exercise.
Written communication
Inherent requirement
Ability to produce English text to a standard that provides clear and professional-level communication for patient care, with language usage and style tailored to the targeted recipients.
Rationale
Effective communication in English text is required to demonstrate applied skills in academic writing conventions and in sustained and organised academic argument and provide safe and effective delivery of care/practice.
Examples
- Communicate complex academic and clinical perspectives in writing
- Summarise and appropriately reference a range of literature in written assignments
- Use precise and appropriate language to contribute to both handwritten and electronic medical records in a time-constrained environment
- Construct practitioner reports and treatment plans that align with professional standards.